UrbanStealth Refund Policy

Returns Department** urbanstealth7@gmail.com **Returns Address** Urban Stealth Unit 160859, PO Box 7169 Poole, BH15 9EL UK

Returns Period

– Cancel within 14 days of receipt for any reason.

– Return within 14 days after notifying us.

How to Return

1. Email urbanstealth7@gmail.com with order number, items, reason, and photos (if faulty).

2. We’ll confirm and send return instructions/label.

3. Mail to PO Box above (customer pays return shipping unless faulty).

Return Conditions

Unused, resaleable condition with all packaging/tags. – Hygiene items (used filters, cookware) non-returnable unless faulty. – We may deduct for excess use beyond inspection.

Refunds

Processed within 14 days of receipt/proof of posting. – To original payment method, including standard delivery cost. – Faulty items: Full refund + return shipping covered.

Faulty Items

– Returns: urbanstealth7@gmail.com – General: https://urbanstealth.co.uk/contact